This module tackles the fundamental disconnect between autonomous agents and the legacy enterprise systems they must act upon. We move past theory to examine the real, operational failures that occur when cognitive intelligence meets brittle, batch-oriented enterprise infrastructure like ERP, CRM, and mainframe systems. You'll learn why traditional integration approaches fail for agentic workloads and how to assess the specific risks in your environment.

You'll learn to evaluate your current integrations against the L0-L5 maturity scale, identifying critical gaps in idempotence, traceability, and recoverability that create operational and compliance risks.